Onward Homes contact centre

Work for us

We’re always on the lookout for talented people to join our team, and we welcome applications from anyone who is as passionate about making a positive difference in our communities as we are.

Why Onward?

There are lots of great reasons to work at Onward.

We offer a competitive salary and a comprehensive benefits package, generous annual leave, flexible hours and a pension scheme.

We’re a friendly bunch, and provide our colleagues with a professional and caring environment to work in.

And we’re all about developing our people so they can reach their full potential. That’s why you’ll be given all the support and opportunities you need to go further.

The GEM Programme – Starting in January 2023

Housing is about more than just bricks and mortar! It’s about making a difference and improving the lives of people in their homes and neighbourhoods.

Since 2018, Onward Homes have worked in partnership with the GEM Programme to develop individuals by providing placement opportunities and workplace mentors to recent graduates who are interested in the opportunities and challenges housing faces as a sector, graduates who will stand up to whatever’s thrown at them and want to work in organisations and roles which make an impact on people’s lives.

If this is you, follow this link to read more about the opportunities Onward Homes have to offer.

Customer Service Opportunities

We’re also regularly on the lookout for Customer Service Specialists to join our friendly team. For further information and to register your interest, head here.

We advertise all our roles on Evenbreak, the specialist job board for disabled candidates.

If you have a disability or a long-term condition (including hidden conditions such as mental health, autism, dyslexia, etc) that would need an adjustment; either in the application process, the interview process, the onboarding process or day to day, visit the Career Hive where Evenbreak provide help and advice to disabled candidates who may be interested in our vacancies. Find out more here.

You can also contact a member of the HR team at HumanResourcesTeam@onward.co.uk as part of the recruitment / selection / onboarding process to help with any adjustments you may need (there’s options to let us know what you may need throughout the recruitment and selection process as well) and we will do whatever we can to ensure that you have anything you need.

Jobs worth doing

If you’re interested in working for us, check out our latest vacancies.

current vacancies