Everyday Heroes: Susan & Sharon
In this series on Everyday Heroes we’re celebrating the people on the ground at Onward going above and beyond toRead More
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Your call – how we’ve adapted customer support
You might have heard about the calls we’ve been making to our customers since lockdown started, and maybe had oneRead More
Everyday Heroes: Lynne
In this series on Everyday Heroes we’re celebrating the people on the ground at Onward who are going above andRead More
Protecting your data and staying safe online
During these unusual times, we’re all making changes to our normal behaviour, from the way we food shop to howRead More
Helping you through COVID-19: Survey results
In April 2020, we sent a survey to Customer Engagement Community members to ask how well they feel we areRead More
The Onward Newsletter (June 2020)
We’re delighted to announce the launch of The Onward Newsletter – June 2020 which is available to read online andRead More